Definition of Sole Proprietorship in Kenya

A sole proprietorship in Kenya is a business structure owned and operated by a single individual, without a legal distinction between the owner and the business. This means the owner is personally liable for all business debts, obligations, and legal responsibilities.

βœ… Key Features of a Sole Proprietorship

  • πŸ“Œ Owned by one person – No partners or shareholders.
  • πŸ“Œ Unlimited liability – The owner is personally responsible for all debts.
  • πŸ“Œ Easy registration – Processed online via the eCitizen portal.
  • πŸ“Œ Low startup costs – No minimum capital requirement.
  • πŸ“Œ Simple tax structure – Business income is taxed under the owner’s personal income tax.

πŸ’‘ Ideal for: Small businesses, freelancers, and startups with minimal capital.

πŸ“ž Need help with business registration? Contact NileEdge for a smooth and fast registration process.

Email: info@nileedge.com | Call/WhatsApp: +254 714 644 442

πŸ“Œ Who Should Register as a Sole Proprietor in Kenya?

If you are an individual looking to start a small business in Kenya, sole proprietorship registration might be the best option for you. It is the simplest and most common business structure, ideal for entrepreneurs who want full control over their business with minimal registration requirements.

βœ… Who Should Consider Sole Proprietorship Registration?

  • πŸ‘¨β€πŸ’» Freelancers and Consultants – Writers, designers, web developers, legal consultants, and accountants can operate legally while keeping costs low.
  • πŸ›οΈ Small Retail Businesses – Shop owners, boutique managers, grocery store operators, and kiosk traders benefit from its simplicity.
  • πŸ’‡ Service Providers – Hairdressers, plumbers, landscapers, and cleaners can establish credibility and access business opportunities.
  • πŸ“¦ E-commerce & Online Sellers – Selling on Instagram, Facebook, Jumia, or your own website? Registering helps build customer trust and ensures legal compliance.
  • πŸ“Š Traders & Importers – Importers, wholesalers, and resellers can operate without the complexities of a limited company.
  • 🌱 Agripreneurs & Farmers – Small-scale farmers, agro-processors, and food distributors can brand their products and access funding.
  • πŸ—οΈ Independent Contractors – Construction workers, electricians, and event planners can legally issue invoices and secure contracts.

🎯 Benefits of a Sole Proprietorship in Kenya

A sole proprietorship is one of the most popular business structures in Kenya due to its simplicity, affordability, and ease of management. Entrepreneurs looking for sole proprietorship registration services can enjoy several advantages, making it an ideal choice for small business owners and self-employed professionals.

βœ… Why Choose a Sole Proprietorship?

  • ⚑ Easy and Fast Registration: The process is simple and can be completed within a few days with minimal paperwork.
  • πŸ’° Low Start-up Costs: No significant capital or complex legal requirements needed.
  • πŸ”‘ Full Control and Decision-Making: The owner has complete authority over operations and finances.
  • πŸ“‰ Simple Taxation: Sole proprietors pay Personal Income Tax instead of corporate tax, reducing tax burdens.
  • πŸ“‘ Minimal Compliance Requirements: No annual returns or complex audits required.
  • πŸ’Έ Direct Access to Profits: Owners keep all earnings with no restrictions on reinvestment.
  • πŸ”„ Flexibility in Business Operations: Easily change operations, scale up, or relocate as needed.
  • πŸ“’ Brand Credibility and Customer Trust: A registered business gains legal recognition, boosting credibility with clients and suppliers.
  • πŸšͺ Simple Business Closure: If needed, closing a sole proprietorship is hassle-free compared to dissolving a company.

πŸ“Œ Requirements for Sole Proprietorship Registration in Kenya

Registering a sole proprietorship in Kenya is a simple and cost-effective way for individuals to legally operate a business. If you’re looking for sole proprietorship registration services, it’s important to understand the necessary requirements.

1️⃣ Proposed Business Name

You must choose a unique business name, which needs approval through the eCitizen portal under the Business Registration Service (BRS).

2️⃣ Owner’s Personal Details

The business is registered under the owner's name, requiring the following details:

  • πŸ“Œ Full names (as per ID or passport)
  • πŸ“Œ National ID or Passport Number
  • πŸ“Œ KRA PIN (Kenya Revenue Authority Personal Identification Number)
  • πŸ“Œ Email address and phone number

3️⃣ Business Activities

You must specify the nature of your business, including the products or services you intend to offer.

4️⃣ Business Location

Provide details of your business address, including:

  • πŸ“ Physical location (county, town, street, and building if applicable)
  • πŸ“ Postal address (optional)

5️⃣ KRA PIN Registration

A KRA PIN is mandatory for tax compliance. If you don’t have one, you must apply through the iTax portal before registering your business.

6️⃣ Business Registration Fee

The government charges a small fee for registering a sole proprietorship, payable via the eCitizen portal. The fee typically ranges from Ksh 850 to Ksh 1,000, subject to changes by the Business Registration Service.

7️⃣ eCitizen Account

All applications for sole proprietorship registration in Kenya are done online through the eCitizen portal. You need an active account to complete the process.

πŸ“Œ Step-by-Step Sole Proprietorship Registration Process in Kenya

If you want to start a business in Kenya as an individual, registering as a sole proprietor is the simplest and most cost-effective option. This guide provides a detailed, step-by-step process for sole proprietorship registration in Kenya, ensuring legal compliance while maximizing business credibility.

1️⃣ Step 1: Create an eCitizen Account

All business registrations in Kenya are handled via the eCitizen portal under the Business Registration Service (BRS). If you don’t have an eCitizen account:

  • ➑️ Visit eCitizen.
  • ➑️ Click on "Create an Account" and choose your category.
  • ➑️ Provide your National ID Number, Passport Number, and KRA PIN (for Kenyan citizens).
  • ➑️ Enter your email, phone number, and create a secure password.
  • ➑️ Verify your account via email or SMS.

βœ… Tip: Ensure your details match your KRA PIN records to avoid issues during registration.

2️⃣ Step 2: Conduct a Business Name Search & Reservation

A sole proprietorship must operate under a registered business name. To check name availability:

  • ➑️ Log in to eCitizen and select Business Registration Service (BRS).
  • ➑️ Click β€œMake Application” and select β€œName Search.”
  • ➑️ Enter your proposed business name and describe the nature of the business.
  • ➑️ Pay a Ksh 150 name search fee via mobile money or bank transfer.
  • ➑️ Wait for approval (typically 1-2 business days).

βœ… Tip: Choose a unique, professional-sounding name to enhance brand credibility.

3️⃣ Step 3: Complete the Sole Proprietorship Registration Form (BN2 Form)

Once your business name is approved:

  • ➑️ Select β€œBusiness Name Registration” under BRS.
  • ➑️ Fill in the Business Registration Form (BN2 Form) with:
    • βœ”οΈ Approved Business Name
    • βœ”οΈ Business Nature & Activities
    • βœ”οΈ Business Location (County, Town, Street, Building, and Postal Address)
    • βœ”οΈ Owner’s Details (Full Name, National ID/Passport, KRA PIN, Contact Information)
  • ➑️ Upload the required identification documents.
  • ➑️ Review all details before submission.

βœ… Tip: Ensure your KRA PIN and ID details match your eCitizen profile.

4️⃣ Step 4: Pay the Sole Proprietorship Registration Fee

The standard business name registration fee is Ksh 850, payable via:

  • πŸ’° M-Pesa (Paybill)
  • 🏦 Bank Transfer
  • πŸ’³ Credit/Debit Card

βœ… Tip: Keep a copy of the payment receipt for reference.

5️⃣ Step 5: Receive Your Business Registration Certificate

After successful submission and payment, the Business Registration Service (BRS) will process your application within 1-3 business days. You will receive:

  • πŸ“œ Business Registration Certificate (BN Certificate)

βœ… Tip: Download and store your certificate safely for banking and compliance purposes.

6️⃣ Step 6: Apply for a KRA PIN (If You Don't Have One)

A KRA PIN is mandatory for tax compliance. If you don’t have one:

  • ➑️ Visit the iTax Portal.
  • ➑️ Select β€œNew PIN Registration” and fill in the details.
  • ➑️ Upload a scanned copy of your National ID.
  • ➑️ Submit and receive your KRA PIN Certificate instantly.

7️⃣ Step 7: Open a Business Bank Account (Optional)

To open a business account, visit a bank with:

  • 🏦 Business Registration Certificate (BN Certificate)
  • 🏦 KRA PIN Certificate
  • 🏦 National ID/Passport
  • 🏦 Business Address Details

βœ… Tip: Choose a bank with low fees and mobile banking options.

8️⃣ Step 8: Obtain Business Permits & Licenses

Depending on your business type, you may need:

  • πŸ“Œ County Business Permit
  • πŸ“Œ Health & Safety Permits
  • πŸ“Œ Industry-Specific Licenses

βœ… Tip: Check with your local county government for the required permits.

9️⃣ Step 9: Register for Tax Compliance (Turnover Tax & VAT)

Sole proprietors in Kenya must comply with tax regulations:

  • πŸ’΅ Turnover Tax (TOT) – 1% on gross monthly income (if turnover is below Ksh 5M/year)
  • πŸ’΅ Value Added Tax (VAT) – If annual revenue exceeds Ksh 5M

βœ… Tip: Keep business records to track expenses and income for tax filing.

πŸ”Ÿ Step 10: Launch & Promote Your Business

Congratulations! Your sole proprietorship is now legally registered. You can:

  • 🌐 Create an online presence (website, social media).
  • 🎨 Design a business logo and branding.
  • πŸ“’ Market through SEO, digital marketing, and networking.

βœ… Tip: Register your business on Google My Business to attract local customers.

πŸ’° Cost, Timeline, and Tax Obligations for Sole Proprietorship Registration in Kenya

If you’re planning to start a business, understanding the cost, timeline, and tax obligations for sole proprietorship registration in Kenya is essential. Here’s a detailed breakdown to help you budget and stay compliant.

πŸ“Œ Cost of Sole Proprietorship Registration in Kenya

The cost of registering a sole proprietorship in Kenya is affordable compared to a limited company. Below is a breakdown of the sole proprietorship registration cost:

ServiceEstimated Cost (Ksh)
Business Name Search150
Business Name Registration850
KRA PIN Registration (if not registered)Free
County Business Permit (Varies by county)5,000 – 15,000
Additional Licenses (Industry-Specific)1,000 – 10,000

βœ… Total Estimated Cost: Ksh 1,000 – Ksh 5,000+, depending on additional permits and licenses required.

⏳ Timeline for Sole Proprietorship Registration in Kenya

The sole proprietorship registration process is fast and can be completed within a few days. Here’s the typical timeline:

StepEstimated Timeframe
eCitizen Account Creation10 – 15 minutes
Business Name Search & Approval1 – 2 days
Business Registration Processing1 – 3 days
Issuance of Business Registration Certificate1 – 2 days
KRA PIN Registration (if needed)Instant
County Business Permit (if required)2 – 7 days

βœ… Total Estimated Time: 3 – 7 working days (faster with professional assistance).

πŸ“Š Tax Obligations for Sole Proprietors in Kenya

Once registered, a sole proprietorship must comply with tax regulations under the Kenya Revenue Authority (KRA). Below are the key tax obligations:

1️⃣ Turnover Tax (TOT) – 1% on Gross Sales

  • Applicable if your annual revenue is below Ksh 5 million.
  • Calculated as 1% of total monthly sales (not profits).
  • Filed monthly through iTax.

βœ… Example: If your monthly sales are Ksh 100,000, you pay Ksh 1,000 in TOT.

2️⃣ Value Added Tax (VAT) – 16%

  • Mandatory if your business earns Ksh 5 million or more annually.
  • VAT-registered businesses must charge 16% VAT on taxable goods and services.
  • VAT returns are filed monthly via iTax.

3️⃣ Pay-As-You-Earn (PAYE) – If You Have Employees

  • If you hire staff, you must deduct PAYE from their salaries and remit it to KRA.

4️⃣ Withholding Tax (WHT) – On Professional Services

  • Applies if you provide consulting, legal, accounting, or professional services.
  • Clients may deduct 5% – 10% as withholding tax and remit it to KRA on your behalf.

5️⃣ Income Tax – Based on Annual Profits

  • Sole proprietors pay personal income tax instead of corporate tax.
  • Tax rates range from 10% to 30% based on your annual earnings.

βœ… Tip: File your annual tax returns on iTax before 30th June every year to avoid penalties.

🏒 Sole Proprietorship vs. Limited Company in Kenya

When starting a business in Kenya, one of the key decisions is choosing between a sole proprietorship and a limited company. Each business structure has its own advantages and disadvantages, depending on your business goals, liability concerns, and taxation preferences. This guide provides a detailed comparison to help you decide which option is best for you.

πŸ“Š Key Differences Between a Sole Proprietorship and a Limited Company

FeatureSole ProprietorshipLimited Company
Legal IdentityBusiness is not separate from the ownerCompany is a separate legal entity
LiabilityOwner has unlimited liabilityLimited liability – shareholders' personal assets are protected
Registration CostLower (Approx. Ksh 1,000 – 5,000)Higher (Approx. Ksh 10,000 – 30,000)
TaxationTurnover Tax (1%) and Personal Income Tax (10% – 30%)Corporate Tax (30%) on profits
OwnershipOne person onlyMinimum of 1 director/shareholder, no maximum limit
ComplianceMinimal – No annual returns or auditsMore compliance – Annual returns, tax filings, financial audits
FlexibilityEasier to manage and dissolveMore structured with defined roles and responsibilities
Business GrowthBest for small-scale businessesSuitable for scaling and raising capital
Banking & CredibilityMay face difficulties getting loansEasier to secure financing and contracts
TransferabilityCannot transfer ownershipShares can be transferred or sold

βœ… Advantages of a Sole Proprietorship in Kenya

  • βœ”οΈ Simple & Fast Registration – Can be completed in 3–7 days.
  • βœ”οΈ Low Startup Costs – Minimal registration fees and compliance costs.
  • βœ”οΈ Full Control – The owner makes all business decisions.
  • βœ”οΈ Lower Tax Burden – No corporate tax, only personal income tax.
  • βœ”οΈ Easy to Dissolve – Closing a sole proprietorship is straightforward.

🚨 Limitations:

  • ⚠️ Unlimited Liability – Owner is personally responsible for business debts.
  • ⚠️ Difficult to Secure Funding – Banks and investors prefer registered companies.
  • ⚠️ Limited Growth – Less credibility for large contracts and tenders.

βœ… Advantages of a Limited Company in Kenya

  • βœ”οΈ Limited Liability – Personal assets are protected in case of business debts.
  • βœ”οΈ Separate Legal Entity – Business can own assets, sue, and be sued.
  • βœ”οΈ Easier Access to Capital – Attracts investors and qualifies for business loans.
  • βœ”οΈ Better Business Credibility – Suitable for government tenders and big contracts.
  • βœ”οΈ Tax Efficiency – Business expenses are deductible before taxation.

🚨 Limitations:

  • ⚠️ Higher Registration & Compliance Costs – Requires more documentation and annual filings.
  • ⚠️ Complex Management Structure – Requires directors, shareholders, and legal compliance.
  • ⚠️ Taxation on Profits – Subject to 30% corporate tax.

πŸ€” Which One Should You Choose?

  • βœ… Choose a Sole Proprietorship if you are a freelancer, small business owner, or self-employed professional looking for a simple and affordable way to start a business.
  • βœ… Choose a Limited Company if you plan to scale, attract investors, or need legal protection for your business assets.

πŸš€ Common Challenges and Solutions in Sole Proprietorship Registration in Kenya

While registering a sole proprietorship in Kenya is relatively simple, entrepreneurs often face challenges that can delay or complicate the process. Below are the most common issues and their solutions to help you register your business smoothly.

πŸ“Œ 1. Business Name Rejection

Challenge: Your proposed business name may be rejected due to similarity with existing names, prohibited words, or non-compliance with the Business Registration Act.

Solution:

  • βœ… Conduct a thorough business name search on eCitizen before applying.
  • βœ… Use a unique and professional-sounding name.
  • βœ… Avoid generic words or names that resemble well-known brands.
  • βœ… Submit multiple name options to increase approval chances.

πŸ“Œ 2. Incorrect KRA PIN or ID Details

Challenge: Mismatch between your KRA PIN, ID number, or personal details can result in delays.

Solution:

  • βœ… Ensure your KRA PIN details match your ID records.
  • βœ… If there is an issue, update your records at KRA iTax offices before proceeding.
  • βœ… Double-check all details before submitting the application.

πŸ“Œ 3. eCitizen System Downtime or Errors

Challenge: The eCitizen portal may experience technical issues, preventing users from submitting applications or making payments.

Solution:

  • βœ… Try accessing the portal during off-peak hours (early morning or late evening).
  • βœ… Ensure you have a stable internet connection.
  • βœ… Clear your browser cache or try a different browser.
  • βœ… If the issue persists, contact eCitizen support.

πŸ“Œ 4. Payment Failures

Challenge: Mobile money or bank payments may fail, leading to incomplete registration.

Solution:

  • βœ… Confirm the correct payment details before transacting.
  • βœ… Ensure you receive a payment confirmation SMS.
  • βœ… If payment fails, wait 30 minutes and retry or check with your mobile service provider.
  • βœ… Keep a copy of the payment receipt for future reference.

πŸ“Œ 5. Lack of Business Permits & Licenses

Challenge: Many entrepreneurs assume that business registration is enough, but most businesses require additional licenses and permits.

Solution:

  • βœ… Check with your county government office for required permits.
  • βœ… Common licenses include:
    • β€’ Single Business Permit (Ksh 5,000 – 15,000)
    • β€’ Health and Safety Permits (for food-related businesses)
    • β€’ Industry-Specific Licenses (e.g., tourism, medical, transport)
  • βœ… Apply for all relevant permits immediately after registration to avoid fines.

πŸ“Œ 6. Difficulty in Opening a Business Bank Account

Challenge: Some banks may reject sole proprietors due to limited documentation or high-risk policies.

Solution:

  • βœ… Open a business account at banks that accept sole proprietorships.
  • βœ… Required documents:
    • β€’ Business Registration Certificate (BN Certificate)
    • β€’ KRA PIN Certificate
    • β€’ National ID/Passport
    • β€’ Business Address Details
  • βœ… Research banks offering affordable business banking solutions.

πŸ“Œ 7. Tax Compliance Issues

Challenge: Many sole proprietors fail to file tax returns, leading to penalties from KRA.

Solution:

  • βœ… Register for Turnover Tax (TOT) if your revenue is below Ksh 5M per year.
  • βœ… File monthly VAT returns if you exceed the Ksh 5M VAT threshold.
  • βœ… Use a qualified tax consultant to handle your taxes.
  • βœ… Set reminders to file returns before the 30th of June to avoid penalties.

πŸ“Œ 8. Business Growth Limitations

Challenge: Sole proprietorships lack credibility for large contracts, partnerships, and funding.

Solution:

  • βœ… If scaling, transition to a limited company to attract investors and gain credibility.
  • βœ… Maintain good financial records to qualify for loans.
  • βœ… Consider business partnerships to expand operations.

πŸ“– Case Studies: Successful Sole Proprietorship Registration in Kenya

Many entrepreneurs face challenges when registering their sole proprietorships in Kenya. Below are real-life case studies showcasing how business owners overcame registration hurdles.

🎨 Case Study 1: Freelance Graphic Designer Overcomes Name Rejection

Challenge: Peter, a freelance graphic designer, attempted to register his business, "Creative Designs Kenya," but the name was rejected due to similarity with existing businesses.

Solution:

  • βœ… Researched alternative names and submitted three options:
    • βœ” Creative Pixel Studios
    • βœ” PixelEdge Graphics
    • βœ” Nairobi Design Hub
  • βœ… His second option, PixelEdge Graphics, was approved.
  • βœ… He successfully completed the registration within four days.

Lesson Learned: Always check for name availability before submission and have backup options ready.

πŸ›οΈ Case Study 2: E-commerce Business Resolves KRA PIN Issues

Challenge: Sarah, an online fashion retailer, faced registration delays because her KRA PIN details did not match her eCitizen profile.

Solution:

  • βœ… Updated her KRA PIN details through the iTax portal.
  • βœ… Ensured her PIN matched her National ID details.
  • βœ… Re-initiated the business registration and completed it within three days.

Lesson Learned: Ensure your KRA PIN details are up-to-date before starting the registration process.

πŸ” Case Study 3: Restaurant Owner Navigates County Business Permits

Challenge: John, opening a small fast-food restaurant in Nairobi, was surprised to learn that apart from registering his business, he needed a county business permit and a health certificate.

Solution:

  • βœ… Visited the Nairobi County Government Office to inquire about the required permits.
  • βœ… Obtained a Single Business Permit (Ksh 10,000).
  • βœ… Acquired a Health Inspection Certificate (Ksh 3,500).

Lesson Learned: Sole proprietorship registration is just the first stepβ€”always check for additional licenses and permits.

πŸ‘— Case Study 4: Boutique Owner Ensures Tax Compliance from Day One

Challenge: Amina, starting a clothing boutique in Mombasa, didn’t realize she needed to register for Turnover Tax (TOT) since her expected revenue was below Ksh 5 million per year.

Solution:

  • βœ… Registered for Turnover Tax (TOT) on iTax.
  • βœ… Started paying the required 1% monthly tax on her revenue.
  • βœ… Avoided potential penalties by ensuring tax compliance.

Lesson Learned: Understand and comply with tax obligations for sole proprietorships to avoid fines.

πŸ“Œ About Sole Proprietorship Registration in Kenya

If you're considering registering a sole proprietorship in Kenya, here are answers to the most common questions business owners ask. This section covers costs, timelines, tax obligations, legal requirements, and more, including details specific to Nairobi and other counties.

1️⃣ What is a Sole Proprietorship in Kenya?

A sole proprietorship is a business owned and operated by one person. It is the simplest and most affordable business structure, ideal for small businesses, freelancers, and startups.

2️⃣ How Much Does It Cost to Register a Sole Proprietorship in Kenya?

ServiceEstimated Cost (Ksh)
Business Name Search150
Business Name Registration850
County Business Permit (Nairobi & Other Counties)5,000 – 15,000
Industry-Specific Licenses1,000 – 10,000

βœ… Total Estimated Cost: Ksh 1,000 – 5,000+, depending on business location and licenses required.

3️⃣ How Long Does It Take to Register a Sole Proprietorship?

The business registration process takes approximately 3 – 7 working days, depending on system efficiency and document accuracy.

  • βœ… Business Name Search & Approval: 1–2 days
  • βœ… Business Name Registration: 1–3 days
  • βœ… Issuance of Business Registration Certificate: 1–2 days

4️⃣ Can a Foreigner Register a Sole Proprietorship in Kenya?

No, foreigners cannot register a sole proprietorship in Kenya. This business structure is only available to Kenyan citizens or residents with a valid work permit. Foreign investors are advised to register a limited company instead.

5️⃣ What Documents Are Required for Sole Proprietorship Registration?

To complete sole proprietorship registration in Kenya, you need:

  • βœ… National ID or Passport Copy
  • βœ… KRA PIN Certificate
  • βœ… Approved Business Name
  • βœ… Payment Receipt from eCitizen

6️⃣ Do I Need a Business Permit After Registering?

Yes! After registration, you must apply for a Single Business Permit from your county government.

βœ… Business Permit Costs (Nairobi County):

  • πŸ“Œ Small businesses: Ksh 5,000 – 10,000
  • πŸ“Œ Medium/Large businesses: Ksh 10,000 – 50,000

7️⃣ What Are the Tax Obligations for a Sole Proprietor?

Sole proprietors must comply with Kenyan tax laws, including:

  • βœ… Turnover Tax (TOT) – 1% of gross sales (if annual revenue is below Ksh 5M)
  • βœ… VAT – 16% (if revenue exceeds Ksh 5M annually)
  • βœ… Personal Income Tax – 10% to 30% based on profits
  • βœ… PAYE (if you have employees) – Deduct and remit to KRA

πŸ“Œ Tip: File tax returns via iTax before June 30 annually to avoid penalties.

8️⃣ Can I Convert My Sole Proprietorship to a Limited Company?

Yes! If your business grows, you can transition to a limited company for benefits such as:

  • βœ… Gaining limited liability protection
  • βœ… Attracting investors & business loans
  • βœ… Expanding operations

πŸš€ Need help? NileEdge can assist with company registration.

9️⃣ Can a Sole Proprietorship Have a Business Bank Account?

Yes! Most banks allow sole proprietors to open business accounts using:

  • βœ… Business Registration Certificate
  • βœ… KRA PIN Certificate
  • βœ… National ID/Passport
  • βœ… Business Address & Contact Details

πŸ“Œ Tip: Check with your preferred bank for specific requirements.

πŸ”Ÿ How Can I Get Fast and Hassle-Free Sole Proprietorship Registration?

The easiest way to register a sole proprietorship in Kenya is by using a professional service like NileEdge. We handle the entire process, ensuring compliance with eCitizen, KRA, and county government requirements.

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